Data Deletion Instructions

Last updated: August 9, 2026

Customers and platform users may request deletion of personal information associated with GarmentOS, including messages, comments, account identifiers, conversation history, media references, and related records received from connected Meta or TikTok business accounts.

How To Request Deletion

To delete your data, email dileepa@deez.lk with the subject line Delete My Data.

You can also send a deletion request through one of these channels:

• Message the relevant DEEZ brand page where the conversation happened.
• Contact DEEZ through the official brand communication channel.

What To Include

To help us find the right records, include:

• Your name used in the conversation or order.
• The brand page or account you contacted.
• Your order ID, phone number, or message date if available.
• A clear statement that you want your data deleted.

What We Delete

We will delete or anonymize personal data that is no longer needed for active customer support, order fulfillment, dispute handling, legal compliance, security, or business record requirements.

Connected Account Deauthorization

If a DEEZ brand disconnects Facebook, Instagram, WhatsApp, or TikTok, GarmentOS stops collecting new data from that account. Associated authorization credentials are removed or revoked, and stored connected-platform data is reviewed for deletion or anonymization unless it must be retained for an active order, dispute, security investigation, or legal obligation.

Response Time

We aim to review deletion requests within 30 days. If we need more information to identify the correct records, we may ask for clarification.

Contact

DEEZ is registered at 460/2, Temple Road, Bingiriya, Sri Lanka. Privacy and deletion requests can be sent to dileepa@deez.lk.