Privacy Policy
Last updated: May 7, 2026
DEEZ Platform is operated by DEEZ to support fashion commerce operations for DEEZ-owned brands. This policy explains how we collect, use, and protect information when customers, staff, or connected social platforms interact with our services.
Information We Collect
Depending on how the platform is used, we may process:
- Customer messages, comments, sender IDs, names, and conversation history from connected Meta channels.
- Order details such as selected products, sizes, colors, quantities, delivery details, and payment method preferences.
- Product content, generated images, captions, post history, and publishing logs.
- Staff account information used to authenticate and audit actions inside the platform.
How We Use Information
We use information to:
- Reply to customer messages and comments.
- Provide product information, order support, and customer service.
- Create, review, publish, and monitor brand content.
- Maintain security, prevent abuse, and keep audit records for business operations.
Meta Platform Data
When DEEZ connects Facebook Pages, Instagram accounts, or Messenger features, the platform may receive data through Meta APIs and webhooks. We use this data only to provide business messaging, comment management, content publishing, and related commerce support for the connected DEEZ brands.
Sharing
We do not sell personal information. We may share information with service providers that help us run hosting, databases, analytics, messaging, or customer support, and only as needed to operate the platform or comply with legal obligations.
Retention
We keep information for as long as needed to provide support, manage orders, maintain business records, comply with laws, and protect the platform. We delete or anonymize information when it is no longer needed.
Your Choices
Customers may request access, correction, or deletion of personal information related to their conversations or orders. See our Data Deletion page for instructions.
How To Delete Your Data
To delete your data, email dileepabussiness@gmail.com with the subject line Delete My Data. Include the brand page you contacted and any order ID, phone number, or message date that helps us locate your records.
Contact
For privacy requests, contact DEEZ through the contact email listed in the related Meta app or official brand communication channel.